Delta Airlines is enhancing its Fly Delta app this summer with real-time flight updates, personalised notifications, seamless travel documentation support and more, a statement by the airline has said.
The airline said that the aim of the Fly Data app is to give customers greater control through expanded self-service features and a more connected travel experience.
The statement hinted that there are just a few weeks left until summer – and the busiest travel season of the year would not be complete without the app by the air passengers’ side.
As your ultimate travel companion, Fly Delta helps you book, manage and stay in control of your journey every step of the way, the airline said.
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Available starting immediately and with new features coming throughout the summer, the latest app update, Fly Delta 7.0, includes a lineup of new features designed to simplify and empower your journey even further – whether you’re shopping for flights, selecting your Choice Benefits, or staying informed during your travel day.
Key Features of Fly Delta App Version 7.0 include real-time flight updates with live activities, streamlined choice benefits selection and upgrade certificate redemption.
Others are enhanced earning opportunities through Uber partnership, improved customer notifications, international travel preparation and self-service standby rebooking.
Commenting on the development, Eric Phillips, Senior Vice President, Delta Airlines, said that by knowing where their members are headed, how they interact with the carrier, and what they value most, Delta is able to offer choices and experiences that truly matter to them.
Phillips who is also the Chief Digital Officer of Delta Air Lines, added that the airline continuously improve the Fly Delta app to make it the ultimate travel companion, enhancing every step of the customer journey to ensure seamless and connected travel with Delta.
He added: “As we announced at CES 2025, the next step in this journey will be leveraging Delta-centric AI – Delta Concierge—for an elevated human touch to supercharge the customer experience, beginning later this year.”
With over 97 per cent of SkyMiles Medallion Members utilising the Fly Delta app for managing their travel, and 85 per cent of SkyMiles Members using it during their journeys, Delta continues to prioritise technological advancements that enhance the customer experience.
